Maintenance & Support
Protect your technology investment by leveraging our turnkey and comprehensive maintenance and support packages. Whether you make use of our 24/7/365 call center, proprietary ticket-management system incorporating IoT visibility, spare parts management and extended warranty programs, or national field service team, REMPREX can tailor a maintenance and support program to meet or exceed your operational needs.
In The Field
Field Dispatch
- Guaranteed Response Times
- Time & Material
- Unlimited Dispatch
Preventative Maintenance
- Customizable Frequency
- Full System On-Site Audit
Spare Parts Management
- RMA Management
- Inventory Stocking
- Extended Parts Warranty
Remote
Call Center
- 24 / 7 / 365 Help Desk
- Guaranteed Response Times
- Multi-tier Support
Global Monitoring System
- Ticketing System
- Device-level Monitoring
- System Alerts
- Environmental Monitoring
Security & Performance Auditing
- Inventory Stocking